Cookie Policy

Last Updated: 9th May 2019

This policy outlines how cookies are used on all websites operated by VenueAware. We reserve the right to revise or supplement this Cookie Policy from time to time. You should bookmark and periodically review this page to ensure that you are familiar with the most current version of this policy.

What is a cookie?

A cookie is a small text file saved on your computer to help a website perform a number of functions. We use cookies for several reasons e.g. helping to keep you secure when you log in to our websites, provide a better experience when navigating our websites and helping us to understand more about the way people use our websites.

We will never store personally identifiable information about you or any information that may compromise your security such as passwords.

What types of cookie do we use?

Session cookies – these are stored on your computer for the duration of your visit to our websites. When you leave our websites or close your browser, any session cookies will be automatically removed.

Persistent cookies – these are stored on your computer and remain there until they reach their expiration date or you choose to delete them. At this point, the browser will delete the cookie from your computer. Whilst the persistent cookie is present, the website that created it will have access to that cookie each time you return to that particular website.

How do we classify our cookies?

Strictly Necessary Cookies – these are essential to us providing a specific service to you. For example, maintaining a logged-in session on our websites.

Performance Cookies – these are used to collect information about how you used our websites to help us improve the website experience. For example, counting the number of visitors and how they move around our websites.

Functionality Cookies – these are typically set because of an action you have taken on one of our websites. For example, remembering navigation choices you have made.

How can you control your cookies?

Most browsers allow you to control cookies through their preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

Browser manufacturers provide help pages relating to cookie management in their products:
Desktop – Chrome
Desktop – Internet Explorer
Desktop – Firefox
Desktop – Safari
Mobile – iOS
Mobile – Android